Sir – The simple act of standing at a shop counter or check out to pay is understandably taken for granted by young and able-bodied shoppers, but for our elders and other people with physical disabilities, standing for any length of time can be extremely painful or well-nigh impossible.
With this in mind, the Co-operative supermarket, in Chipping Norton, sets an excellent example by providing chairs near the check-out for customers who have difficulty standing.
The very considerate Co-op staff will unload the trolley or basket, scan the goods and pack them while the customer can remain comfortably seated until it is time to pay. If necessary, the staff will even help load the shopping into customers’ cars.
Having a chair for customers at a shop counter or check-out does not take a huge amount of space, but can make the world of difference to people for whom standing is a painful reality.
Richard Samuelson, Middle Barton
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