Entrepreneurs are hitting out at high street bank for forcing them to pay for a new method of processing credit card payments.

The complaint against NatWest comes after Abingdon-based Tack Shed Ltd, which runs a mobile tack shop and tours local horse shows, was told it must buy costly, state-of-the-art equipment to take credit card payments at its mobile tack shop.

Carol Bannister, who runs the firm with her daughter, Sarah, said not being able to take credit card payments meant they lose business. She said: "I thought it was brilliant - until I asked for the cost. It's outrageous."

Gill Perkins, of Thames Valley's Federation of Small Businesses, added: "The credit card issue is a hot potato among our members at the moment because it is just being introduced by all the big banks.

"There are a whole raft of issues concerning big banks killing off small businesses by their actions."

NatWest introduced Streamline in June. Costs include: a £100 start-up fee, up to 2.65 per cent on a transaction, plus a minimum three-year terminal rental at £38.28 plus VAT per month, and a monthly £11 line rental charge.

Bank spokesman Nick Gill said prices were in line with market rates, but there might be a lower-cost option in the future.

Story date: Wednesday 27 October

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