HICCUPS on major projects like the revamp of Reading Station are unavoidable and no regular commuter should have been surprised there were delays on Tuesday after the major transport hub was shut over Easter weekend.
But what passengers shouldn’t have to accept is a working week of misery because Network Rail and First Great Western cut their margins too fine and optimistically hoped nothing would go wrong to derail the masterplan.
It left thousands of commuters at the mercy of perfectly foreseeable mishaps. Such negligence deserves compensating.
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