A Wantage GP surgery has been rated 'inadequate' by health inspectors.

Newbury Street Practice in Wantage was given a random inspection in September by the Care Quality Commission (CQC).

It failed on safety and providing effective services.

It required improvement on leadership.

However, inspectors found patients were treated with kindness and respect, there was a programme of quality improvement initiatives and a culture of continuous learning.

The provider was also responsive, adjusting how it delivered services to meet the needs of patients during the Covid-19 pandemic as well as responding to suggestions from its Patient Participation Group.

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But the inspectors found safe recruitment checks were not always carried out properly, staff immunisations were not monitored and infection prevention and control measures were not fully completed.

There were gaps in the process for monitoring repeat medicines and patients were not always regularly reviewed and updated.

The provider was not able to demonstrate they always obtained and recorded consent or carried out assessments on a patient’s ability to consent, inspector Dr Sean O'Kelly's report said.

The centre was placed into special measures and will be reviewed again in six months.

 

 

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This story was written by Miranda Norris, she joined the team in 2021 and covers news across Oxfordshire as well as news from Witney.

Get in touch with her by emailing: Miranda.Norris@newsquest.co.uk. Or find her on Twitter: @Mirandajnorris

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