AFTER a mum hit out at Amazon for losing a PlayStation 5 which she had ordered for her son's birthday, the online retailer has stopped working with the delivery driver responsible.

The driver was working for an independent delivery company, delivering Amazon parcels.

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An Amazon spokesperson said: “We have very high standards for our delivery service providers and how they serve customers. The delivery associate will no longer be delivering on behalf of Amazon.”

Jenni Walker, from Launton, near Bicester, said she was due to receive the Playstation on Thursday - but it had gone missing.

She received some packages, but not the games console.

Amazon offered her a £5 gift voucher for compensation, but then later increased this to £50 and a refund. 

She said she has refused both because she wants a replacement.

Mrs Walker said: "I am livid beyond words. I fully appreciate this is a first world problem and considering we are in a global pandemic not the most important ordeal faced, but for it to happen on my son’s birthday seems incredibly cruel."