OXFORD University has used an example of an “aggrieved” student who bombarded them with Freedom of Information requests to argue that the right-to-know law needs tightening.
FoI is mostly used in a sensible way to uncover true matters of public interest.
Council, health and other public sector managers may argue that the extra workload it creates is a good enough reason for change.
But if the act is used in a reasonable way it holds authority to account, proves mismanagement and shows if we, the public, are being properly served.
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