LAST Wednesday I was visiting friends in Oxford, arriving by coach at Gloucester Green bus station at about 11.30am.

I was appalled by the state of the public toilets at the bus station. The ladies was dark, dank, dirty and smelly.

One toilet was completely blocked. The other three to be used with extreme caution, wondering what you were likely to step in.

Oxford is a beautiful city, I lived there for many years.

It is a shame that the first place many visitors see is the bus station and the horrible public toilets.

LINDA DICKENS, Eaton Ford, St Neots, Cambridgeshire