Sir – It’s weeks since we woke up to the heavy snowfall in Oxford, and the one person who has never failed to deliver since (and even on the night of the big snow) has been our wonderful Dairy Crest milkman, Ray Mears.

It’s hard to imagine how he has succeeded, especially when you remember he’s driving a milkfloat and not a 4x4. Presumably with sheer grit and determination: qualities somewhat lacking in other directions one fears.

Anne Ashby, Oxford