Sir – I have recently booked two seats for a show in The New Theatre. The cost was £37.
As I do not live in Oxford I am unable easily to buy the tickets directly from the box office.
They came through a ticket agency which charged £6.50 for a ‘service charge’ and £3 for a ‘processing fee’.
Whilst I think it might be reasonable to charge say £1 to cover the cost of posting them to me, an extra charge of £9.50 is unjustified and will deter me, and I’m certain others, from patronising the New Theatre.
John Biggs, Charlbury
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