Thames Water has apologised to Oxford residents after they experienced weeks of disruption for a problem that is yet to be solved.

The water company is carrying out works on Southmoor Road in North Oxford to address a recurring issue of blocked drains for several properties on a neighbouring street.

The work began on February 17 and the road has since been closed.

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Oxford Mail:

One concerned resident said: “Thames Water has subcontracted to Cappagh to dig one enormous hole in the middle of the road in the hope of solving the problem.

“The hole was dug, the problem not solved. So the hole was filled in and another smaller hole dug in the pavement.

“Again, I was told by the workmen that the problem was not solved so that hole too was filled up and neatly tarred over.

Oxford Mail:

“I would love to know how Thames water justifies all this activity and expense.

“Even more importantly, how do they intend to solve the blocked drain problem.

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Thames Water were contacted in response to the allegations made to the Oxford Mail.

A Thames Water spokesperson said “We're sorry for any disruption residents on Southmoor Road in Oxford have experienced whilst we carry out necessary repairs on our sewers.

Oxford Mail:

 “We know how inconvenient this can be, and we’d like to assure residents our engineers are working quickly and safely to minimise any disturbance in the area.

“Work on the road is expected to be completed no later than 03 March, after which our teams will continue to monitor the situation.”