Oxford’s postal woes show no signs of stopping as another area is affected by long delivery delays.

At the end of October, people who live on Oxford's Blackbird Leys estate complained they were waiting days to receive their post, with some saying they had not seen their postie for a fortnight.

The delays have meant people have been left without important bills, letters, parcels, birthday presents and new debit cards.


A third area has now been affected by delays as one resident has reported waiting two weeks for post, when she ‘usually’ gets it every day.

Pat Ross, 47, of Bowness Avenue in Headington told the Oxford Mail she feels ‘concerned’ about the delays, which she has been experiencing since October 18.

Mrs Ross said: “I remember the last delivery I had it was as though it was two weeks-worth in one day, so there is a hiccup somewhere.”

She noted that she has ordered a number of items from catalogues she is subscribed to and these deliveries are taking a long time to arrive, which is very ‘unusual’.

On her street, Mrs Ross is not the only person affected as her neighbours who live across from her have also realised there are issues.

Mrs Ross did reach out to Royal Mail to find out why the delays are happening but struggled to make contact with anyone.

She said: “I tried to get through to them yesterday but they said I was 20th in the queue and there was at least a 20 minute wait on the phone.”

She said she has also attempted to contact the Cowley delivery office but it was ‘impossible’ to get through.

Mrs Ross added: “I feel concerned because I don’t actually know what is happening. It would be different if there was some explanation.”

Further afield, Wantage residents have also been affected by delays of 10 days meaning people were facing long waits for birthday cards and bills.

When asked by the Oxford Mail was the reason for the delays were, Royal Mail blamed ‘resourcing issues’.

A Royal Mail spokesperson said: “In some areas in Oxford, we are experiencing some disruption to service due to resourcing issues which we are addressing as quickly as possible.

“We aim to deliver to all addresses we have mail for, six days a week. If resourcing issues and safety measures prevent this, we’ll deliver at least every other day.

“We apologise to customers for any inconvenience they may experience as we work hard to resolve the situation.”


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