CONCERNS over treatment and delays and cancellations to appointments formed more than 40 per cent of complaints at Oxford University Hospitals in March.

Of the 91 complaints received through the Patient Advice and Liaison Service (PALS) 23 were seeking explanations for what happened during treatment, while 15 expressed concerns about delays or cancellations at short notice.

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While 12 patients complained that they didn’t feel listened to and felt disregarded.

Just six complaints related to the parking at the John Radcliffe Hospital.