BLENHEIM Palace has apologised to visitors after long queues and poor organisation marred its damp squib of a sold-out Halloween Fireworks display.

Dozens of people complained on the palace's Facebook event for the display, with many frustrated at the huge queues for entrance and refreshments and a 'disappointing' fireworks show.

UPDATE - Palace apologises, but people still aren't happy 

The palace had billed the event as offering 'thrills and chills', but visitors were left deflated as several promised attractions appeared to be missing.

Long Hanborough villager Lee Simpson went with his family and said many of the fireworks appeared to explode at eye level, with those at the back unable to see.

PICTURES: See our gallery of pics as thousands flocked to Oxford's South Park on Saturday the county's biggest fireworks display.

Another disgruntled customer, Francesca Kelly, posted on Facebook: "I left with my 7 year old daughter in tears at the disappointment.

"At one point we were nearly crushed trying to leave the car park was extremely poorly managed.

"We had to queue to get in and then again to leave it was a total waste of our evening and we traveled an hour and a half both ways for the privilege."

Disappointed reveller Andy Rutherford added: "Quite remarkable that such a venue has proved so totally inept at dealing with these numbers.

"Very poorly thought through and hence a lot of very disappointed people who will all be looking for a refund. Rightly so."

Here's a run down of the fireworks displays set to take place on Monday, November 5.

The palace said the 'high volume of visitors' was to blame in a post on the event's Facebook page on Sunday morning.

It read: "We apologise for your disappointment regarding the Halloween Fireworks event.

"As the event was so popular we received a high volume of visitors, which had an impact on the queues and the experience at times.

"We are in the process of reviewing all feedback to ensure we improve for future events. Thank you for your patience and understanding."

In February, the stately home apologised and refunded people for its Chinese New Year celebration, after admitting it 'fell short' of its usual standards.

Blenheim Palace was approached for comment.