Don't forget customers

First published in Letters

I notice bosses at Thames Water say the recent deluge of rain is not enough “because we are still supplying customers”.

Pardon us for being a nuisance! Words absolutely failed me.

It is the customers that keep them in business.

Try ringing Thames Water – you are on hold for heaven knows how long. The fact that you have no supply is seldom down to them (are all your neighbours off? or have you called a plumber?) and eventually they just may concede there is a leakage or burst pipe or whatever, and grudgingly apologise.

Water bills come in, always on the up.

Come off it, Thames Water.

Yes, we have had a drought. Now we have rain.

Have you tried conserving it?

D HOLLOWAY (Mrs) Wenrisc Drive Minster Lovell

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