WHAT a disappointment is the new Westgate, after all the hype before and after it opened, we found it cold, unwelcoming, draughty and crudely finished.

It was a mild day today; how cold will it be when north and easterly winds and snow of winter start. There are to many openings and open sky areas causing massive draughts throughout.

It might be one of the biggest in the country but in our opinion, it’s the worst.

VAL & COLIN WEBB
Wolvercote