I AGREE with Hazel Dawe that the EU provides us with useful laws and directives regarding consumer rights.

The issue is how to actually make the British public aware of these useful directives.

For example, a sale of goods directive allows a consumer to return a badly made product for up to two years after purchase.

This is known as the 1999/44EU directive.

However most customers and shops believe that faulty goods can only be exchanged within six months.

This is not legally the case as we are bound by EU law.

There are now so many directives that only a learned lawyer would be able to navigate around the legalities of EU membership.

The other problem is that Britain regularly flouts the EU environmental rules as with the pollution emitted from our 11 million diesel vehicles.

SUSAN THOMAS
Magdalen Road
Oxford