Oxford MailHotline offers advice on keeping cold at bay (From Oxford Mail)

Get involved: send your photos, videos, news & views by texting OXFORD NEWS to 80360 or email us

Hotline offers advice on keeping cold at bay

A HELPLINE is trying to make sure people in Oxfordshire faced with rising energy bills stay warm this winter.

The Affordable Warmth Helpline has taken dozens of calls since it was set up, offering advice on benefits, grants and energy efficiency.

It is part of the Government’s Warm Homes Healthy People initiative and is staffed by experts who can give advice on coping during the cold weather.

Jessica Brooks, a specialist registrar in public health with NHS Oxfordshire, said: “Cold homes have a significant impact on people’s health and one of the best ways of keeping well during winter is to stay warm.

“With the cost of fuel bills on the rise, however, we know there are people out there who struggle to keep the cold at bay and are at greater risk of getting coughs, colds and more serious illnesses, such as flu and pneumonia.”

Dale Hoyland, project manager at the United Sustainable Energy Agency, which runs the helpline, said people should call and see what is available.

He said: “The number of calls that we have received shows there are people in the county who really worry about managing their fuel bills and are keen to find out how they can save money, make their heat go further and protect themselves from winter illnesses.”

Related links

The initiative is funded with the help of more than £152,000 from the Department of Health.

Arash Fatemian, Oxfordshire County Council cabinet member for adult services, said: “Last year Oxfordshire benefited from a strong partnership that made a real difference to a number of people in the county over the winter. The Government’s funding announcement allows us to build on that success and to enhance the lives of some of the county’s most vulnerable people.”

Call the helpline on 0800 107 0044.

Comments (3)

Please log in to enable comment sorting

6:40pm Mon 7 Jan 13

Andrew:Oxford says...

0800 Number...

All very well if you call from a landline but if a vulnerable person (or anyone) were to call that number from a convenient mobile, it is likely to cost them around 30p per minute.

This would mean that a 10 minute call could cost someone the same amount as it would to run a 750W oil filled radiator continuously for over 26 hours.
0800 Number... All very well if you call from a landline but if a vulnerable person (or anyone) were to call that number from a convenient mobile, it is likely to cost them around 30p per minute. This would mean that a 10 minute call could cost someone the same amount as it would to run a 750W oil filled radiator continuously for over 26 hours. Andrew:Oxford
  • Score: 0

8:37am Tue 8 Jan 13

Myron Blatz says...

About time railways, gas, water and electricity supply were taken back into the government-run public sector.
About time railways, gas, water and electricity supply were taken back into the government-run public sector. Myron Blatz
  • Score: 0

1:21pm Tue 8 Jan 13

Andrew:Oxford says...

Myron Blatz wrote:
About time railways, gas, water and electricity supply were taken back into the government-run public sector.
How about coal, oil & propane?

Not everyone is on mains gas.
[quote][p][bold]Myron Blatz[/bold] wrote: About time railways, gas, water and electricity supply were taken back into the government-run public sector.[/p][/quote]How about coal, oil & propane? Not everyone is on mains gas. Andrew:Oxford
  • Score: 0

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree