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4:48pm Thursday 18th March 2010 in
Could someone please explain to me why I am charged by travel agents for using my credit card when booking a holiday, while all other purchases using the card are free?
I can buy petrol, food, clothes, household goods and even a car if so desired, without extra charge. But when it comes to holidays I have to pay in the region of two per cent commission.
Paying a deposit of £200 works out at about £4, but to pay the balance of £2,000 would then cost a further £40.
Is this another money-spinner for the banks or the travel agents?
DG RUGMAN, Maple Avenue, Kidlington
Comments(5)
BigAlBiker
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9:20am Fri 19 Mar 10
Phian
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12:19am Sat 20 Mar 10
Sid Hunt
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10:15pm Sat 20 Mar 10
LadyPenelope
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8:32am Mon 22 Mar 10
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jockox3 says...
7:41am Fri 19 Mar 10
I suspect the key word might be "agent" because it is not just travel agents - other ticket agents charge as well.
In all the other cases you mention in your letter they are retailers who have control over the goods they are selling and can price everything up to account for the average loss they make on credit card transactions.
Agents however are booking something for you from someone else (even if the shop and the holiday operator they eventually line you up with appear to be "in-house") so presumably don't have the right to deduct card charges from the "product" prices the holiday operators are charging.
I suppose an alternative way of doing it would be for agents to negotiate their commissions with the holiday firms such that the commissions covered the average cost of the card transactions, but they're probably unlikely to be able to do that with every holiday operator they deal with.
Just a guess, but an educated sounding one I hope!