On the evening of April 9, I waited for 45 minutes at the High Street stop without knowing the bus had been diverted – no sign of a note, nor any mention from the driver in the morning on my journey to Oxford.
I arrived at the Gloucester Green bus station and saw the bus slowly reversing from its parking slot.
I waved and shouted “Please wait!” but the bus driver shouted back “No!” and left.
As a result, I had to wait 30 minutes for the following service, which takes two hours door to door – I commute every day from London.
I am outraged by a) the lack of humanity; b) the stupidity of the entire thing as many people in the bus station saw what happened and this is certainly not good publicity; c) how much this service charges for such a treatment.
Please share my story so other Oxford customers can choose to give their money to another service.
FLAVIA SCIALPI
London
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