Record keeping failing under these pressures

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First published in Letters

OUR wonderful Nuffield Orthopaedic Centre appears to have fallen under Government pressure to ease the long wait for appointments.

I had an appointment at the NOC for carpel tunnel problems on July 3 at 4.10pm. I had phoned the day before to check the time was correct and was asked if the appointment could be earlier as one of the doctors had an emergency.

I agreed, so 2pm was agreed for July 3. I duly attended and was seen by a doctor who recommended surgery in September as too many cortisone injections could damage hand bones and muscles.

Today, July 8, just days after the attended appointment, I received a letter from the NOC, telling me of the change of appointment time (that had passed and was attended) to the same July 3 day and 2pm time.

So, I phoned the NOC to see why I had received the letter five days after the appointment had been attended.

The NOC was not aware that I had attended and the doctor had seen me.

It seems the record keeping is failing because of Government pressure to fit in more appointments.

ADRIAN TAYLOR

Duncan Close

Eynsham

Today’s letters

Discourage traffic rather than build new roads

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11:00am Wednesday 1st July 2015

DR ANDREW Pritchard’s solution to the strangulation of Oxford by ever-increasing traffic – build new roads into the centre, thus bringing even more traffic in – seems self-defeating (June 26).

Shedding light on what the flower really was

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11:00am Wednesday 1st July 2015

I HOPE you will allow me to comment on the picture of an orchid on page 18 of yesterday’s Oxford Mail.

Same old story about road works causing jams

Oxford Mail:

11:00am Wednesday 1st July 2015

I WAS amused to read in Monday’s ‘Looking Back’ column of ‘Memory Lane’ “60 Years Ago –Motorists in Oxford area are complaining that too many roads are being dug up at the same time for repair, causing serious congestion in parts of the city.”

Learn from the past over wisdom of Right to Buy

Oxford Mail:

11:00am Wednesday 1st July 2015

IT SEEMS that “right to buy” social housing is likely to be extended, despite all the warning of future problems which it will bring.

Houses ought to be for people to create homes

Oxford Mail:

11:00am Wednesday 1st July 2015

NOTWITHSTANDING our honourable friend Andrew Smith’s good words and intentions, “Fears right to buy will lead to worsening city housing” (June 23) shows the Oxford Mail is on the ball.

Our services should not have been privatised

Oxford Mail:

11:00am Wednesday 1st July 2015

AS BILL Mackeith pointed out yesterday, most of the service industry are now in private hands, where it clearly should not be.


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