Oxford MailRecord keeping failing under these pressures (From Oxford Mail)

Get involved: send your photos, videos, news & views by texting OXFORD NEWS to 80360 or email us

Record keeping failing under these pressures

Oxford Mail: . .

OUR wonderful Nuffield Orthopaedic Centre appears to have fallen under Government pressure to ease the long wait for appointments.

I had an appointment at the NOC for carpel tunnel problems on July 3 at 4.10pm. I had phoned the day before to check the time was correct and was asked if the appointment could be earlier as one of the doctors had an emergency.

I agreed, so 2pm was agreed for July 3. I duly attended and was seen by a doctor who recommended surgery in September as too many cortisone injections could damage hand bones and muscles.

Today, July 8, just days after the attended appointment, I received a letter from the NOC, telling me of the change of appointment time (that had passed and was attended) to the same July 3 day and 2pm time.

So, I phoned the NOC to see why I had received the letter five days after the appointment had been attended.

The NOC was not aware that I had attended and the doctor had seen me.

It seems the record keeping is failing because of Government pressure to fit in more appointments.


Duncan Close


Today’s letters

Department must take another look at centre

Oxford Mail:

2:00pm Wednesday 23rd July 2014

FIRSTLY I must say how pleased I am with Oxford City Council Planning Department for listening to my objections regarding neighbouring developments. Thanks to their efficiency one proposal was amended.

There are also virtues of a time before cars

Oxford Mail: Nurse got me through some difficult times

2:00pm Wednesday 23rd July 2014

THE letter by Tony Augarde (July 17) extolling the so-called virtues of the motor car made me look back with nostalgia to a time when there were few cars. A time before front gardens, streets, town and village centres were littered by them, when you could appreciate to the full, the beauty of towns and the countryside without something blocking the view. He says that you can carry four people in a car, but how many cars travel our roads with a full load? With bicycles, each person can have their own, relatively cheap, personal form of transport which takes up little room and provides an excellent form of exercise.

Association made life easier for other parents

Oxford Mail:

2:00pm Wednesday 23rd July 2014

I WAS surprised that your obituary, July 17, for Ann Hunt did not mention that many of us are familiar with Ann through the amazing book Can Any Mother Help Me?

The cast gave it their all and audience loved it

Oxford Mail: Nurse got me through some difficult times

2:00pm Wednesday 23rd July 2014

Saturday morning, I open the paper – murders, wars, food banks, cruelty to old folks. I wonder what is going on in our wonderful planet.

Weekend was spoilt by trespassers on property

Oxford Mail: Nurse got me through some difficult times

2:00pm Wednesday 23rd July 2014

I live in a beautiful spot by the river near Oxford and this weekend it has been lovely to see groups of people enjoying the weather and the amazing resource that runs through our county.

Skydive is to help raise awareness of meningitis

Oxford Mail:

2:00pm Wednesday 23rd July 2014

ON August 25 this year I will be making a skydive (as a first timer) for a very special little girl.

Want to give your opinion? Email letters@oxfordmail.co.uk


Post a comment

Remember you are personally responsible for what you post on this site and must abide by our site terms. Do not post anything that is false, abusive or malicious. If you wish to complain, please use the ‘report this post’ link.


About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree