Oxford MailRecord keeping failing under these pressures (From Oxford Mail)

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Record keeping failing under these pressures

Oxford Mail: . .

OUR wonderful Nuffield Orthopaedic Centre appears to have fallen under Government pressure to ease the long wait for appointments.

I had an appointment at the NOC for carpel tunnel problems on July 3 at 4.10pm. I had phoned the day before to check the time was correct and was asked if the appointment could be earlier as one of the doctors had an emergency.

I agreed, so 2pm was agreed for July 3. I duly attended and was seen by a doctor who recommended surgery in September as too many cortisone injections could damage hand bones and muscles.

Today, July 8, just days after the attended appointment, I received a letter from the NOC, telling me of the change of appointment time (that had passed and was attended) to the same July 3 day and 2pm time.

So, I phoned the NOC to see why I had received the letter five days after the appointment had been attended.

The NOC was not aware that I had attended and the doctor had seen me.

It seems the record keeping is failing because of Government pressure to fit in more appointments.

ADRIAN TAYLOR

Duncan Close

Eynsham

Today’s letters

Be safe and stay out of quarries this summer

Oxford Mail: Nurse got me through some difficult times

10:00am Thursday 24th July 2014

LAST year, during a two-month period of unusually warm weather, six people drowned in former quarry lakes across the UK.

Lots of work needs to be done on this route

Oxford Mail: Nurse got me through some difficult times

10:00am Thursday 24th July 2014

I am writing concerning reports of the city council’s surplus cash. What are the council doing sitting on all that cash? (‘Only £15,000 spent from £362,000’, Oxford Mail, July 14).

HS2 money could be better spent elsewhere

Oxford Mail: Nurse got me through some difficult times

10:00am Thursday 24th July 2014

SITTING out early in my garden these beautiful mornings, I can hear the Birmingham to Marylebone trains thundering past and it made me wonder why anyone would want to go faster than that, bearing in mind the HS2. Surely if you order a full English breakfast on the Birmingham to Marylebone train now, you would not have time for the toast and marmalade.

Bringing peace would be a huge step forward

Oxford Mail: Nurse got me through some difficult times

10:00am Thursday 24th July 2014

WITH all the dreadful loss of life in Ukraine, Syria, Iraq and now Palestine, it is difficult to know where to start. But the injustice, stupidity and illegality of Israeli attacks on Gaza spurs me to write.

Infrastructure is under pressure and new measures are needed

Oxford Mail: Nurse got me through some difficult times

10:00am Thursday 24th July 2014

There is a clear need to provide transport links from the north-west Bicester eco town to the town centre. However, the potential to improve transport for the much larger Bicester of the future must also be seized.

Department must take another look at centre

Oxford Mail:

2:00pm Wednesday 23rd July 2014

FIRSTLY I must say how pleased I am with Oxford City Council Planning Department for listening to my objections regarding neighbouring developments. Thanks to their efficiency one proposal was amended.


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