Record keeping failing under these pressures



First published in Letters

OUR wonderful Nuffield Orthopaedic Centre appears to have fallen under Government pressure to ease the long wait for appointments.

I had an appointment at the NOC for carpel tunnel problems on July 3 at 4.10pm. I had phoned the day before to check the time was correct and was asked if the appointment could be earlier as one of the doctors had an emergency.

I agreed, so 2pm was agreed for July 3. I duly attended and was seen by a doctor who recommended surgery in September as too many cortisone injections could damage hand bones and muscles.

Today, July 8, just days after the attended appointment, I received a letter from the NOC, telling me of the change of appointment time (that had passed and was attended) to the same July 3 day and 2pm time.

So, I phoned the NOC to see why I had received the letter five days after the appointment had been attended.

The NOC was not aware that I had attended and the doctor had seen me.

It seems the record keeping is failing because of Government pressure to fit in more appointments.


Duncan Close


Today’s letters

Group must consider impact of proposalls

Oxford Mail: Nurse got me through some difficult times

11:00am Monday 24th November 2014

Network Rail has again sprung a nasty surprise on the people of North Oxford. Last time it was the announcement in its forward plan that that it was contemplating a rail flyover to replace the Oxford North junction just south of Wolvercote.

Congratulations to all behind this initiative

Oxford Mail: Nurse got me through some difficult times

11:00am Monday 24th November 2014

What fantastic news. I am referring to the story ‘Team effort wins Wantage award for best town centre’ in the Great British Town Awards, November 12. Surely accolades don’t come much better than that.

I will pursue this as soon as funding is available

Oxford Mail: Nurse got me through some difficult times

11:00am Monday 24th November 2014

Allow me to thank Elaine Bennett, (When is lighting going to be installed?, November 18) for her kind words regarding me getting the lights installed into Croft Road Recreation Ground.

Money could have been spent much more wisely

Oxford Mail:

11:00am Monday 24th November 2014

Does anyone know why Oxfordshire County Council is spending vast amounts of money to “improve” the Ducklington Lane/Station Lane junction in Witney?

Residents should not have to lose such a valued community amenity

Oxford Mail:

11:00am Monday 24th November 2014

On Monday evening I learned about the latest proposal by the Save Temple Cowley Pools group for leasing the facilities, saving them from destruction and replacement by housing. The city council will consider this and other proposals at 5.30pm on December 10. Some reasons to hope that this plan wins out: 1. The pools and gym are much used and conveniently located. They are within walking distance for many people, unlike the replacement pool in Blackbird Leys, which would have to be accessed by bus or car by the majority.

The council needs to reconsider its plans

Oxford Mail: Nurse got me through some difficult times

10:00am Friday 21st November 2014

The latest incarnation of the Vale of White Horse’s local plan still accepts the housing numbers imposed on it, which assume employment growth will occur as planned in Science Vale.

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