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Famed Oxford eatery closed by hygiene inspectors


A LONGTIME restaurateur has expressed his shock after environmental health officers shut down his popular eaterie.

The Al-Shami Lebanese Restaurant, in Jericho, Oxford was closed by city council inspectors who issued an emergency prohibition hygiene order after checking the premises on Tuesday.

It was made after officers said they found widespread evidence of cross contamination between open raw meats and ready-to-eat food such as cooked chicken, yoghurt, cheese and salad.

Yesterday, that order was upheld by Oxford magistrates and the restaurant will remain closed until officers are satisfied that any risk to health has been rectified.

The restaurant, in Walton Crescent, has featured in The Which? Good Food Guide for the past 20 years.

Mimo Mahfouz, who has owned Al-Shami for 22 years, admitted the standards were a “disaster” at the time of the inspection as a big delivery from London had been unpacked an hour previously. But he said staff calling in sick meant there were not enough to put all the meat away.

Mr Mahfouz, who turned 66 yesterday, reckons the closure of his 100-cover restaurant will cost him £15,000 as he was fully booked over the weekend.

He said: “I agree it was an absolute disaster at the time. If they had come the day before or the day after it wouldn’t have happened.

“Quite rightly they had to close us down but for me it’s absolutely amazing. I couldn’t believe it happened. I thought Candid Camera was on. We never had problems like this before in 22 years.

“It was a mistake on an inspection on a very bad day.”

Mr Mahfouz, hopes to re-open the restaurant on Monday or Tuesday after a re-inspection by officers.

Council environmental health officer Richard Kuziara, who inspected the restaurant, said the cases of cross contamination were some of the worst he had seen in 14 years as an inspector.

Last year, the council closed two premises for breaches of environmental health standards and five closed voluntarily after inspections.

Mr Kuziara said: “A year ago standards were not good so we were expecting it to be poor, but the risk of cross contamination was very high.

“When dangerous conditions such as these are found we will always take the necessary action to protect the public.

“Since the closure I feel he’s taken it very seriously and if it transpires tangible action has been taken I’m not keeping it closed longer than necessary.”

Neil Bacon, an independent environmental health consultant, was delivering a basic food hygiene refresher course to Al-Shami staff when the Oxford Mail went to speak to Mr Mahfouz yesterday.

He said: “Mimo called me on the day it closed, which is an indication of how committed he is to sort this problem out. He is looking at sorting out the whole business rather than patching up bits to set it up for the next 22 years.”

Comments(11)

@BigBangMax says...
10:46am Sat 20 Mar 10

I don't want this to come across the wrong way, but it's a credit crunch and I would hate to see Al Shami customers having to dine out of Jericho, so for as long as they are closed, Big Bang would like to offer a 20% discount on food to all Al Shami customers who can't be accommodated.
When they Re-open, I shall give a % of all that has been taken here, to Al Shami, as a goodwill present to neighbours.

They are a fantastic restaurant and I'm well aware that they will re-open very shortly.

Please see www.thebigbangrestau
rants.co.uk and telephone 01865 511441 mentioning "Al Shami Deal" when booking - we shall do our best to accommodate you.
My regrets for Al Shamis short closure, it's a difficult time to have to undergo this.
Max and All at The Big Bang

Green123 says...
4:56pm Sat 20 Mar 10

So how many people have actually been made ill from eating at Al-Shami? How many people have complained? How much cross-contaimination actually occurred and how many cooked and served dishes in the restaurant were actually dangerous? Or did the restaurant really get closed down becuase of risks that most of us probably wouldn't bat an eyelid at in our kitchens at home?

MadMan-JaYmZ says...
5:16pm Sat 20 Mar 10

Green123 wrote:
So how many people have actually been made ill from eating at Al-Shami? How many people have complained? How much cross-contaimination actually occurred and how many cooked and served dishes in the restaurant were actually dangerous? Or did the restaurant really get closed down becuase of risks that most of us probably wouldn't bat an eyelid at in our kitchens at home?
Probably the latter.

But if someone was made ill, and anothing was done i'm sure it would be a different story wouldn't it ?

SNJ says...
7:23pm Sat 20 Mar 10

Have a look at its Scores on the Doors rating: http://www.scoresont
hedoors.org.uk/
This isn't a one-off.

sameddin says...
2:07am Sun 21 Mar 10

I'm long time customer and I haven't actually been made ill from eating at Al-Shami. Falling down is not defeat...Defeat is when your refuse to get up. Looking forward to seeing you to reopen again.So good luck Al-Shami.
Three things are needed for a good life, good friends, good food, and good song.

Emsy says...
5:12pm Sun 21 Mar 10

I ate at Al-Shami a couple of years ago and was ill for 3 weeks afterwards with a stomach infection. I don't know if it was connected to me eating there but I've never had a stomach infection before or since then. I won't go back there, because in my mind I connect being very ill to eating there.

Nicholas Nickleby ESQ says...
7:09pm Sun 21 Mar 10

Green123 wrote:
So how many people have actually been made ill from eating at Al-Shami? How many people have complained? How much cross-contaimination actually occurred and how many cooked and served dishes in the restaurant were actually dangerous? Or did the restaurant really get closed down becuase of risks that most of us probably wouldn't bat an eyelid at in our kitchens at home?
Prevention is better than cure. The enforcement notice was issued because of a poor history. People need not have become ill for an enforcement notice to be issued. These notices believe it or not are rarely issued as most people comply after the first warning. Let's hope they have learned from this and that in future they will be compliant with the wishes of the EHO and follow the correct procedures.

Tom Daily says...
11:43pm Sun 21 Mar 10

Emsy wrote:
I ate at Al-Shami a couple of years ago and was ill for 3 weeks afterwards with a stomach infection. I don't know if it was connected to me eating there but I've never had a stomach infection before or since then. I won't go back there, because in my mind I connect being very ill to eating there.
Ouch!!! yep I'm with you on this one. I ate at Bar-Meze in Headington and was sick for over 2 weeks. I personally will never go back as like yourself I associate my misery and pain with the meal I had there.

I just wish it was possible to get a look behind the scenes at some of these places. May be 24 hour recorded footage should be compulsory in the food preperation areas of eateries in order to maintain a high level of standards!

SNJ says...
6:39am Mon 22 Mar 10

You don't need to look behind the scenes: the city council does it for you, and puts the results on the "Scores on the Doors" website.

This website shows that the Al-Shami was last inspected by the city council on 27 March 2009 and that their hygiene & safety standards were then rated as "Poor". The owner must have known that they were due for their next surprise yearly inspection at any moment.

It is very alarming that they were still allowing WIDESPREAD (not just one act of carelessness) cross-contamination between raw meat and cooked foods and salads, however overworked and understaffed they were.

daveg2008 says...
12:50pm Mon 22 Mar 10

filthy

Tom Daily says...
3:43pm Mon 22 Mar 10

Ha Ha Ha....... I only just read the yellow notice in the window, 'problems with kitchen staff' ?????? er.....no mate problem with the owner not being professional and hygienic enough with his restaurant!!!
The cheek of the man to pass the blame onto the poor hard working, underpaid staff.
Hope this guy gets what he deserves!
Because of that I will never set foot in that place again.


Health inspector Richard Kuziara outside Al-Shami A notice in the window

Health inspector Richard Kuziara outside Al-Shami

A notice in the window



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