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Mum's fear over baby tag error

8:00am Saturday 14th July 2007

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A mother claims her new born child could have been given the wrong treatment and died after being given incorrect identity tags at an Oxford hospital.

Leona Thompson said staff at the John Radcliffe Hospital did not apologise after attaching someone else's details to her daughter Caitlin Wigley's ankle band.

Although JR staff said the mistake was discovered and rectified, their error has been condemned by patient groups who claim it could have been fatal and have called for DNA tests to confirm the baby's identity.

One group even suggested the mum could have been left bringing up a baby which was not biologically hers.

Miss Thompson, 25, who lives with in Harolde Close, Barton, gave birth to Caitlin, who weighed 6lb 13oz, following a Caesarean section on Tuesday, June 12.

Two days later, she was diagnosed with polycythemia - a thickening of the blood due to too many red blood cells - and was taken to the special care baby unit for a blood transfusion.

Former shop assistant Miss Thompson said: "I went down to the special care baby unit with my mum a few hours after Caitlin had been sent there and the staff looked at us and asked whether I was sure she was my baby.

"I asked why, and they said she had someone else's tag on her leg. They then just cut it off and put new ones on.

"I'd just had a C-section and was just concerned about Caitlin's health, but once we got home I started to get more angry about it.

"The mistake could've meant she was given drugs she wasn't meant to have - they could've killed her.

"They didn't apologise at the time and just said there'd been some confusion. They're so busy with really ill babies that I never had a chance to speak to them about it or find out why it had happened."

Although Miss Thompson was in no doubt that Caitlin was her baby, Beverley Lawrence Beech, chairman of the Association for Improvements in Maternity Services, said the new mum should demand a DNA test.

She said: "I'm horrified. How can you mix up ID tags?

"The mother should always be there when tags are put on a baby. This is appalling practice and I'm shocked.

"The implications are horrendous - she could've been bringing up a child that wasn't biologically hers."

Katherine Murphy, of the Patients Association, said: "Had that child been given the wrong drugs because staff failed to perform their duty correctly, that would've been gross negligence.

"The terrible thing about this scenario is that this baby needed special care, and the wrong treatment could've been fatal."

A JR spokesman said "robust" checks to minimise the risk of wrong tags being put on babies had been effective in this case. She added: "Caitlin was brought down to the neonatal unit with the correct ID tag in place. The tag needed to be removed temporarily in order for staff to insert a drip.

"A new tag was printed and, on checking, staff realised the name was incorrect.

"Staff were in the process of rectifying this when Miss Thompson arrived at the unit. She was asked to confirm her baby's identity as a third and final check.

"An incident report was completed by staff and the cause of the initial error is being examined by the trust.

"Although the appropriate checks worked, and no harm was done, we're contacting Miss Thompson to offer our apologies and support."


Your Say YourOxford Mail

Laraine Santagato, USA says...
9:15am Sat 14 Jul 07

would have, could have,should have, the point is the baby is safe, and that's the important thing, they explained why the tags were off and reattached ( to adminster medicine) and they were right there tending to the child, so wrong tags couldn't have happened, unless someone ( a nurse ) would have left the baby unattended with no tag at all. It just happened the mother arrived when all this was going on ( presumably ) just be thankful she is safe.

sally, oxford says...
9:36am Sat 14 Jul 07

Laraine - that's all very well for you to say but if it was your child that this had happened to you might feel very differently about the whole thing.

Penny, Abingdon says...
11:19am Sat 14 Jul 07

The point is this mistake should not of happened.Hope Caitlin and Leona are ok if any mums would like to chat join this fab site that ginny has done she is Ace
http://oxfordyoungmu
ms.myfastforum.org/

leona, oxford says...
3:49pm Sat 14 Jul 07

hi leona here ,laraine i take it you are not a mother yourself , if you bothered to read the story properly , you would see that caitlin wasnt being seen to when i went in to see her , she had been down in special care for 3 hours, a peaditrican came to see her whilst i was there and noticed the tags were wrong , so please get facts before u make a judgement!!thanks for all the suppot from eveyone!!

Laraine Santagato, usa says...
9:58am Sun 15 Jul 07

I am a mother of 4, and have had a child hospitized in serious condition, I'm also a grandmother of 5. All I'm saying after everything is said and done the baby is safe. Whoever is to blame will be taken care of I'm sure by hospital staff. Most hospitals here allow you to be with your child through all kinds of tests, I'm surprised they didn't allow you to watch the procedure they were going to do on your baby, that way she would not have been out of your sight. I am sorry if you took my comment the wrong way, that was NOT my intention. Good luck in the future with any hospital dealings, your going to need it. Dr's and nurses are not infallible, and over here if you are not proactive about your own health care and that of your family, then watch out !

leona, oxford says...
11:14am Sun 15 Jul 07

hi when caitlin , had her lumber puncture , we was told we wasntable to watch as its a difficult procedure , and very upsetting. this is why we was not with her when the incorrect name tags were attactched. im taking this mater further, because the hospital are tryign to cover up there mistake , and im not accepting this. i will keep you all posted of what happens. many thanks

Andy, says...
2:32pm Sun 15 Jul 07

All this mother is after is compensation. It took her till she got home and had a thought about what she could get out of this. She says she's taking it further, what exactly does she want to happen?? Sack the staff so there will be even less nurses to look after the sick babies?

leona, oxford says...
4:58pm Sun 15 Jul 07

oi andy u mouthy **** . i do not want compensation, all i want is for the hospital to admit they was wrong , and apoligise , if u read there statement they said they would contact me and they havent even bothered , im sure if you were in my shoes u would take it further. the fact that the hospital lied and tried to cover this up is the worse part. i dont care if there are less nursed to be honest and yes they should sack the staff member involved , cause im **** sure it would be a differant opinion from you if my child died from having the wrong drugs. oh and as for waiting till i got home , that may be but i was mre concerned for my daughter at the time , not to mention recoveing from a cesearen. so unless you have something positive to say then shut ya gob!

JR, Texas says...
5:48pm Sun 15 Jul 07

Classy.

Sophie, Oxford says...
10:43am Mon 16 Jul 07

I somehow don't think Leona has done herself any favours with that comment. People who were previously sympathetic will now see her as an outspoken chav.

naomi, says...
11:54am Mon 16 Jul 07

Leona has always been an outspoken chav as I remember from school. Its unfortunate what happened with the tags, but I'm sure the mistake has been acted upon very seriously, and hopefully nothing like this will happen again. If leona does receive compensation (compo) she should use some of the money to buy herself a dictionary.

leona, oxford says...
12:39pm Mon 16 Jul 07

a chav , thats proberly beacause i live on barton. i only said that to andy as how dare he say im only after compensation , iv not even considered taking leagl action againts the hospital , im not intrested in money. lets put if differantely , if i did not kick up a fuss about this , it could easily happen to another child in the future , and how would i live with myself if something happened to that child and i said nothing. im sure the hospital are sorry , but they only decided they wanted to apoligise( which may i add they havent contacted me as stated in mail) after i appeared in the mail , so if i never spoke out this would have been brushed under the carpet. i think more checks should be in place to prevent this again , especially as they took my word for it that i was caitlins mother , and just cut the wrong tags off. and i just cannot believe the shallowness of some people thinking that all i am doing it for is money.

David W, Witney says...
1:56pm Mon 16 Jul 07

"a chav , thats proberly beacause i live on barton." ...erm, no. That's 'proberly' because you ticked all the relevant boxes for being one and then reinforce that by appearing here with the literary skills of a backward ten year old. The comment "i dont care if there are less nursed to be honest" just epitomises petulance and merely confirms your lack of maturity. Having had three children born at the JR I am aware that the measures in place are the best that can be reasonably expected. People are fallible, as explained by another user and as such no system is guaranteed. The staff at the JR are the most professional I've ever encountered and as such do not need a further drain on their resources satisfying the ravings of someone who would not understand the pressures and reality of a true working environment.(not that I'm marginalising your pressure driven job as a Sales Assistant) I suggest you be thankful your child is well and receives first class care. Just my opinion of course......

leona, oxford says...
2:43pm Mon 16 Jul 07

so you think as a parent reasonably expected is accectable do you? cause i sure dont , and surely if she received first class care we wouldnt be having this conversation!

linda, east oxford says...
2:54pm Mon 16 Jul 07

what a bunch of horrible people , how can u possibly condem this girl for standing up for what is wrong in our nhs system?i agree with leona and congatulate her on standing up for her self especiall againts you ill minded people. the concenquences of what could have happened do not bear thinking about. i advise you to take this all the way leona and do not rest until you get some awnsers. ignore all these small minded people on here , with nothing better to do than moan and be rude. good luck and what a beautiful baby you have shes a credit to you. i hope you get the outcome you deserve.

Denise, oxfordshire says...
3:04pm Mon 16 Jul 07

Leona,
you have a new baby,less than a week old.Are there not better things you could be doing right now,instead of staring at a computer screen all afternoon.Go and look after you baby,tidy up,do some washing or just chill!

Linda, Wantage says...
7:19pm Mon 16 Jul 07

"and surely if she received first class care we wouldnt be having this conversation!" ...so your daughter did not attend SCBU? She has not been discharged healthy and well? That is not her pictured with you above? Go figure.

anon, oxford says...
9:20pm Mon 16 Jul 07

she is a concerned parent ,give her a break .i would do the same it was a error that could have put a child in danger .good luck leona and hope your little girl grows fit and healthy xx

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