Oxford City Council's systems are working fine after reported problems of accessing records.
The council's systems have been working fine all day despite reported problems of residents trying to access council tax services.
One source said they were instructed to ring back later, and the operator was unable to tell them when the issue would be resolved.
But a spokesman for the council, Chofamba Sithole, said all the systems were working.
He said: "All our systems are working.
"We have not had a problem them with them at all this year or for a very long time.
"If there was a problem we would notify the public immediately."
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