A CITY home care service has passed all key standards from an inspection by the national health and social care watchdog.
Littlemore’s Nurse Plus and Carer Plus met the five standards from a June inspection by the Care Quality Commission (CQC).
These are respecting and involving people; care and welfare; safety; supporting staff; and assessing the quality of service.
The CQC said: “People felt safe receiving support from the provider and staff felt similarly safe carrying out their duties.
“We were told people felt staff were skilled and trained to be able to carry out their duties effectively.”
It said workers had a “good understanding” of their responsibilities around safeguarding, such as carrying out environmental risk assessments.
The CQC report said the care plans for users of the Sandy Lane West firm were “detailed and personalised and focused on dignity and independence”.
It said: “Staff told us they had time to read care plans and also had enough time to carry out their allocated duties.”
Relatives were “wholly complimentary” and one was impressed “at the time taken to get to know the person to ensure the most appropriate package of care was planned”.
The report – which is published on the CQC website – said: “We were told by people using the service, relatives and staff that managers were approachable and responsive.”
- Do you want alerts delivered straight to your phone via our WhatsApp service? Text NEWS or SPORT or NEWS AND SPORT, depending on which services you want, and your full name to 07767 417704. Save our number into your phone's contacts as Oxford Mail WhatsApp and ensure you have WhatsApp installed.
11:20am Monday 28th July 2014
What do you think? We welcome letters from our readers on a wide variety of subjects and you can send us a letter through the blue headline above.
Our top stories
7:00am Saturday 29th August 2015
SEVEN men have appeared in court accused of a catalogue of sex offences against children including raping underage girls.
6:30am Saturday 29th August 2015
PLANS for an Oxford Garden City could return as the Vale looks to accommodate 4,000 new homes.
6:00am Saturday 29th August 2015
FULL plans have been revealed for 140 new homes in Littlemore near Heyford Hill Sainsbury’s.
2:13pm Friday 28th August 2015
A CYCLIST has suffered “serious injuries” after being involved in a collision with a car in Abingdon.
8:30am Friday 28th August 2015
AN MP last night demanded answers about how a rapist who was released on bail could have escaped justice.
2:54pm Friday 28th August 2015
TRAFFIC is moving slowly on the M40 near Bicester this afternoon due to an electrical fire.