A broken mast leaves residents with poor signal

A broken mast leaves residents with poor signal

A broken mast leaves residents with poor signal

First published in News

O2 customers in North Oxford have been without signal for up to six days because of a broken mast.

Some users in the Summertown area say they have experienced a poor phone signal since last Wednesday.

North Oxford resident Jane MacTaggart said: “It’s now been the best part of a week and for a mobile phone company that’s not good enough.

“The fact they will not tell me when I can expect to have signal again is pretty bad practice.”

An O2 spokesman said: “We are working as quick as we can to restore full service to this mast. Our third party engineers have ordered a replacement part and we will fix the problem as soon as we can. We apologise for any inconvenience.”

Vodafone users in Witney have reported similar problems this weekend.

The company confirmed short-term signal issues in the centre of Witney due to heavy rain were resolved and service was up and running as normal.

Burford residents have been less fortunate, however, with some experiencing signalling problems for the past seven weeks.

Nathan Crockford tweeted to say that those in the OX18 postcode lost signal seven weeks ago.

Vodafone failed to comment in time in response to residents’ claims the signal quality in the area was still poor.

Have you been affected? Get in touch with our newsdesk on 01865 425405.

Our top stories

14 minutes to drive just a mile in Oxford - where are the worst congestion hotspots on our interactive map?

Oxford Mail:

8:30am Thursday 28th May 2015

MOTORISTS travelling into Oxford took a staggering 14 minutes to complete one mile on the Botley Road last year.

Botley Road once again rammed as drivers face further delays

Oxford Mail: botley rd alert

6:30pm Thursday 28th May 2015

DRIVERS on Botley Road are once again facing long delays heading in to the city tonight.

First female nomination for Vice-Chancellor at Oxford University

Oxford Mail:

3:56pm Thursday 28th May 2015

THE FIRST female Vice-Chancellor of Oxford University has been nominated by committee members and could take up her post next January.

Pensioner in hospital with serious injuries after Landrover crash in Banbury

Oxford Mail: Thames Valley Police logo

3:30pm Thursday 28th May 2015

A WOMAN is still in hospital three days after being in a collision with a Landrover Discovery in Banbury, police said.

Two people from Wantage to appear in court after 18-year-old attacked

Oxford Mail: oxford magistrates court

3:23pm Thursday 28th May 2015

TWO people from Wantage are set to go to court after a teenager was assaulted, police said.

Car stolen after keys taken from house in Wantage

Oxford Mail: Thames Valley Police logo

2:41pm Thursday 28th May 2015

A CAR was stolen after a burglary in Wantage, police said.

Comments (5)

Please log in to enable comment sorting

7:26am Tue 12 Aug 14

HomerSimpsonDoh says...

Picture of Vodafone main report about O2, typical schoolboy reporting from the O.M.
Picture of Vodafone main report about O2, typical schoolboy reporting from the O.M. HomerSimpsonDoh
  • Score: 4

8:25am Tue 12 Aug 14

Sandy Wimpole-Smythe says...

It's not only North Oxford being affected there is no O2 signal in Cowley either.
It's not only North Oxford being affected there is no O2 signal in Cowley either. Sandy Wimpole-Smythe
  • Score: 1

8:35am Tue 12 Aug 14

EMBOX2 says...

Sandy Wimpole-Smythe wrote:
It's not only North Oxford being affected there is no O2 signal in Cowley either.
That's because the NIMBY anti-phone mast brigade of Cowley Rd don't want any modern technology, it seems.

The fact there is a 100 KILOWATT transmitter, many thousands of times the power of a phone mast, a few miles away at Beckley seems to be lost on them...oh but because they can watch Corrie, that's OK, right...?
[quote][p][bold]Sandy Wimpole-Smythe[/bold] wrote: It's not only North Oxford being affected there is no O2 signal in Cowley either.[/p][/quote]That's because the NIMBY anti-phone mast brigade of Cowley Rd don't want any modern technology, it seems. The fact there is a 100 KILOWATT transmitter, many thousands of times the power of a phone mast, a few miles away at Beckley seems to be lost on them...oh but because they can watch Corrie, that's OK, right...? EMBOX2
  • Score: 2

8:42am Tue 12 Aug 14

Andrew:Oxford says...

HomerSimpsonDoh wrote:
Picture of Vodafone main report about O2, typical schoolboy reporting from the O.M.
Vodafone is also mentioned in the story....
[quote][p][bold]HomerSimpsonDoh[/bold] wrote: Picture of Vodafone main report about O2, typical schoolboy reporting from the O.M.[/p][/quote]Vodafone is also mentioned in the story.... Andrew:Oxford
  • Score: 0

8:56am Tue 12 Aug 14

Andrew:Oxford says...

EMBOX2 wrote:
Sandy Wimpole-Smythe wrote:
It's not only North Oxford being affected there is no O2 signal in Cowley either.
That's because the NIMBY anti-phone mast brigade of Cowley Rd don't want any modern technology, it seems.

The fact there is a 100 KILOWATT transmitter, many thousands of times the power of a phone mast, a few miles away at Beckley seems to be lost on them...oh but because they can watch Corrie, that's OK, right...?
Well there are three 100kW transmitters and three 50kW transmitters totalling 450kW. Not sure if there'll be another transmitter added there when "That's Oxford" starts...

Personally I use 4G on Double E - they seem to deliver a great signal throughout Oxford.
[quote][p][bold]EMBOX2[/bold] wrote: [quote][p][bold]Sandy Wimpole-Smythe[/bold] wrote: It's not only North Oxford being affected there is no O2 signal in Cowley either.[/p][/quote]That's because the NIMBY anti-phone mast brigade of Cowley Rd don't want any modern technology, it seems. The fact there is a 100 KILOWATT transmitter, many thousands of times the power of a phone mast, a few miles away at Beckley seems to be lost on them...oh but because they can watch Corrie, that's OK, right...?[/p][/quote]Well there are three 100kW transmitters and three 50kW transmitters totalling 450kW. Not sure if there'll be another transmitter added there when "That's Oxford" starts... Personally I use 4G on Double E - they seem to deliver a great signal throughout Oxford. Andrew:Oxford
  • Score: -1

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree